4Hotels text messages
Updated October 15, 2026
Lodging properties use 4Hotels (operated by Elevenx2 LLC) to send text messages to guests who asked for them. This page shows exactly how a guest opts in, what the texts look like, and how to stop them. Guests are never texted unless they text first or tick the text box themselves.
Account verification texts
Owners can request a one-time signup or sign-in code by text. Codes are sent through Telnyx Verify, so the text may arrive from a Telnyx verification number rather than a brand number. At signup, the owner enters their email and mobile number and checks the unticked consent box below before selecting “Text me a code”. Sign-in texts go only to the verified phone already linked to the account. Email codes remain available. These are requested account codes, never marketing.
Sample: 4Hotels: your sign-in code is 123456. It expires in 10 minutes. Msg&data rates may apply. Reply STOP to opt out, HELP for help.
One text per request; up to three codes per hour. Texting terms.
How guests opt in to a property's texts
Option 1: text JOIN. Text the word JOIN to the property's texting number. The number is printed on the front-desk card, room card and welcome page.
4Hotels example card at the lodging property you are staying at
Text JOIN to the property's texting number
for 4Hotels member offers and stay info
Msg & data rates may apply. Msg frequency varies. Reply STOP to opt out, HELP for help.
Option 2: the guest join form. The property's guest join form shows a separate text-messages checkbox that is not pre-ticked, and only to a guest who opened it from the personal link we text back after they texted JOIN (so the box is tied to that guest's own phone). Texts are optional and not required to join or to book. The checkbox reads:
Under the form: Text messages from 4Hotels: Msg & data rates may apply. Reply STOP to opt out, HELP for help.
The time, wording and page version are saved with each opt-in.
Sample property messages (sent through 4Hotels)
- Thanks for staying at the lodging property you are staying at! Get your offer: [link]. Reply STOP to opt out, HELP for help. Msg & data rates may apply.
- Welcome to the lodging property you are staying at! Wi-Fi: GuestNet, password welcome123. Checkout is 11am. Reply STOP to opt out.
- Want another night at the lodging property you are staying at? Tomorrow night is open. Reply YES and we'll check and text you back. Reply STOP to opt out.
How often
Stay-info texts during your stay, and no more than 2 offer texts a month afterward. Messages always name the property.
Stop or get help
Reply STOP to any message to unsubscribe (you will get one confirmation). Reply HELP for help, or email support@4hotels.com. Message and data rates may apply; check with your mobile carrier.
Your privacy
We do not sell or share your phone number or opt-in records with third parties for their marketing. See the Privacy Policy and the texting terms.